Terms & Conditions

This document lays out the Terms and Conditions which shall be applicable to purchases made from IDIU online store (www.idiu.in)

SERVICE TERMS
1. Products ordered would be delivered to the Shipping Address within 7-11 business days
2. Prices quoted are inclusive of VAT component (value added tax) applicable on the material component.
3. Product images shown are for illustration purposes only. Photo may vary from actual product.
4. The IPR (copyright) of all the material which is part of the Hands on learning shall vest with Butterfly Edufields Pvt. Ltd.

REPLACEMENT
7 DAY REPLACEMENT GUARANTEE
Replacement of products is possible only when:
1. Return request is made within the specified time frame
2. Product is NOT damaged because of misuse
4. Product is in the same condition as you received it including price tags, labels, original packing
5. Any consumable item has NOT been used up

REPLACEMENT PROCEDURE:
If you have received a damaged or defective product or it is not as described, you may request a replacement within 7 days of delivery at no extra cost.
1. You can place a replacement request by writing to us info@idiu.in stating:
• Order number
• Reason for replacement
2. Once a replacement request is created, we will send you an email detailing the pickup process as well as provide details about the replacement.